IP Telephony

Switch to modern business telephony with Collab 360!
IP telephony solutions

Performance & flexibility with Collab 360o

In a world where communication is essential, Collab 360o provides high-performance IP telephony solutions tailored to your business needs. Whether you’re a small business or a large organization, our services enhance productivity, efficiency, and cost optimization.

Business phone lines adapted to your company

Take advantage of a modern and scalable telephony infrastructure with our business phone lines. We offer flexible plans, including:

Dedicated phone lines

Enjoy HD audio quality and optimal reliability for crystal-clear, uninterrupted calls.

Professional automated reception

Automatically route calls to the right department without human intervention

Call queue management

Prevent voicemail overflow and ensure efficient call handling.

Voicemail-to-email

Receive voicemail messages directly in your email inbox.

SMS Messaging

Send and receive business SMS messages anytime, anywhere.

Canada/US Plans

Communicate seamlessly between Canada and the U.S. without additional charges.

Collab 360o

Advanced communication tools for efficient collaboration

Our solutions go beyond traditional phone calls. With Collab 360, you gain access to a fully integrated communication ecosystem:

Web portal & detailed reports

Manage calls, analyze statistics, and enhance client interactions.

Professional instant messaging

Stay connected with team chat & real-time collaboration.

Audio & video conferencing

Organize high-quality meetings with superior sound and video clarity.

eFax services

Send and receive faxes directly from your computer—no printer required.

Call recording

Keep a record of important conversations to enhance customer service and compliance.

Always-accessible IP telephony

With our applications and devices, your business phone system follows you everywhere:
Mobile app

Make and receive business calls directly on your smartphone.

PC softphone app

Transform your computer into a fully functional business phone.

HD physical phones

Enjoy exceptional call clarity with high-end telephony equipment.

Why choose Collab 360o?

Flexibility & scalability

Our solutions adapt to your evolving business needs.

Cost optimization

Enjoy a high-performance infrastructure at a competitive price.

Simplified management

We handle your entire telephony system, so you can focus on business growth.

Regular updates

Our cloud-based telephony system is continuously updated at no extra cost.

Local support experts

Get fast, personalized assistance from IP communication specialists in your region.

Microsoft Direct Routing as a Service by Collab 360o

Powered by SIP telephony services

SIP telephony services allow Microsoft Teams to connect to the public switched telephone network (PSTN) via a session border controller (SBC) provided by Collab 360. This enables users to make and receive traditional phone calls directly from Microsoft Teams.
Direct Routing as a Service (DRaaS)

Direct Routing as a Service provides a cloud-based telephony solution that seamlessly connects your existing phone lines to Microsoft Teams.

  • Support for all business phone lines
  • Integration with analog telephone adapters (ATAs)
  • Compatibility with various telephony devices
Key features
  1. Interoperability: Collab 360o ensures seamless compatibility between telephony equipment and Microsoft Teams.
  2. Flexibility:Use any phone number in Canada or globally with Teams Phone.
  3. Advanced call management: Custom call routing, number translations, and alternative formats configured by Collab 360o.
  4. User activation & support: Our experts assist in setting up telephony, voicemail, and call routing for your business.
Advantages of Microsoft DRaaS
  1. Cost savings: Reduce expenses by leveraging existing telephony infrastructure.
  2. Centralized management: Manage all users via Microsoft Teams Admin Center.
  3. Reliability & security: We use certified SBCs to ensure high-quality, reliable calls

Enhance your business communication with Collab 360’s Direct Routing as a Service!

Get in touch today to explore cost-effective, scalable telephony solutions.